Trustpilot expect the consumer to flag up what are obvious fake reviews. I could find them 100 a day on the Chinese scam companies, but I have neither the time nor the inclination. I have flagged up dozens and still the fake reviews continue. Why should I do the job for them? When I complain, I get the generic ' 'We take fake reviews very seriously with software that detects the fake reviews, blah blah etc. 'I went on there this morning to read reviews on Carpetright and they were 4-5 stars. I then came on this site afterwards to double check and found 1-2 star appalling reviews. Since most of the reviews on this site seem to have a common theme, I will be trusting this site. and never use Trustpilot again.