I complained about a company to Trustpilot. They came back to me asking me to prove my experience with documents otherwise they would remove my review. This would skew their review ratings. Very disappointed and shocked. I thought you could trust them and they were there to support the consumer. See below the email I got from them. Dear **** Thanks for reviewing www.parcel2go.com on Trustpilot. www.parcel2go.com has reported your review because they don't believe you've had a genuine buying or service experience. Reported reviews are temporarily moved offline. We’d like to verify your experience so we can put your review back online. Help us do that by sending documentation showing your buying or service experience with www.parcel2go.com.