I am a user of Trustpilot, my company asks for reviews on every sale. There are certainly not all 5 star we even have a few 2 and 3! I have complained bitterly regarding unfair reviews even one that had never dealt with us. TP simply refuse to take them down saying people will understand if we respond to the review. They do have rules like you cannot review a service after 12 months, and you cannot use TP to blackmail customers. But they are actually totaly above board and worthy of 5 stars.
5 years ago
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