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Rochelle Tarr
Stay away from Truworths ONLINE. The service is horrendous. I waited 19 days after running after them every day before I received my item. Even then when I got to the store I was told it wasn't there. They do absolutely NOTHING about complaints and just send generic emails. They never bother to call a person even after many promises to do so. They couldn't even read my order properly. I had to break it down line for line for them... and still they were confused. When you receive an update that item is with courier, rather go back to bed because it stays with the courier for weeks on end. I used to love Truworths but their service is non existent. They don't give a hoot about complaints, you're just wasting your time. They have zero regard for their customers. ZERO. I have also encountered a lot of untrained staff lately. They roll their eyes in their head when you talk to them or they just start a conversation between themselves whilst you're talking. RUDE! Absolutely disgusted with Truworths!!!!!
4 months ago
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Truworths has a 2.0 average rating from 233 reviews