After nearly 40 years I am closing my account with Truworths. On Sunday I try to return an online item to Office London Eastgate, & get accused of returning a worn pair of sneakers. Eventually after a whole debacle, the manager agrees to put a credit through. Today 25 June 2025 I go into Truworths East Rand Mall to find out my card has been blocked. Trying to answer 20 questions to the Customer Service chap on the phone with a queue of people waiting disclosing all my personal details. The question that topped it, "What transaction did you make on the 10th of June!!!!!!!!" I cancelled the R3000 transaction & walked out. I'm done with Truworths!!!!!!