I am still waiting on anyone from Truworths to contact me regarding my Online order of which an item I did not recieve,,but Truworths failed to refund my account. I was in store Kuils River branch when I opened the packages and they told me they couldn't refund me cos the item wasn't in the package? I waited 7-10 working days and I am still waiting for my refund. I even had to take bank statement to Branch in order proove that I wasnt lying? And still not action? Truworths Customer service is putrid. Order no o320791521 purchase was made 28 July 2025????
4 days ago
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