By far the worst customer service for any bank I have been associated with. I called regarding an unknown transaction. Only to be told that it was me who made the transaction. Not very professional to be accused of something I did NOT do after waiting over half hour for someone to answer the phone. I then called to put in a complaint. The complaint took exactly 1 hour and 27 mins to be noted. Need I say more. I will be getting both phone calls and forwarding them on to the ombudsman.
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