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TSB Reviews

1.7 Rating 115 Reviews
17 %
of reviewers recommend TSB
1.7
Based on 115 reviews
Customer Service
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TSB 1 star review on 11th August 2026
Jefferson
TSB 1 star review on 4th July 2026
Freya Moore
TSB 1 star review on 7th March 2026
Roma Littel
TSB 1 star review on 19th February 2026
Kelvin
TSB 2 star review on 28th June 2025
Anna
TSB 1 star review on 17th April 2025
Harrison
TSB 1 star review on 17th April 2025
Harrison
1
Anonymous
Anonymous  // 01/01/2019
“After several unsuccessful attempts to resolve my situation, I was becoming frustrated and had almost lost hope of finding the right assistance. That changed when I came across ERF while searching for possible solutions. From my first interaction with their team, I was impressed by their professionalism and attention to detail. They took the time to understand my situation, answered my questions clearly, and explained the process in a way that was easy to follow. I never felt rushed, and their consistent communication gave me confidence throughout the experience. I’m genuinely grateful that I decided to reach out to ERF. Their patience, professionalism, and dedication made a difficult situation feel much more manageable, and I truly appreciate the support they provided.”
TSB 1 star review on 12th October 2026
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Posted 4 weeks ago
“I reached out to Alpha Recovery regarding a concern with my account, and their support team truly impressed me. They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish.”
TSB 1 star review on 11th August 2026
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Posted 2 months ago
“Professional and crisp The team demonstrated exceptional transparency, responsiveness, and support throughout the process. They guided me at every stage with clarity, making what seemed daunting manageable. I valued their honesty and open communication and would confidently recommend them to anyone seeking reliable assistance.”
TSB 1 star review on 4th July 2026
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Posted 4 months ago
“My card got blocked for no apparent reason. I got through to somebody who told me it was blocked which I knew already. He said he would put me through to Fraud. I have now been waiting over an hour for these buffoons to condescend to answer their phone while some recorded message says they "will be with me soon". Meanwhile I still can't use my card. HOW MUCH LONGER WILL I HAVE TO WAIT? I have checked 2-3 hours but it may well be longer.”
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Posted 5 months ago
“Honestly, I didn’t expect much at first, given my past experiences—but they completely changed that. From day one, they handled my case with care and urgency. Their transparency and consistent updates made all the +1—(706)—25—1—08—54 difference.”
TSB 1 star review on 6th May 2026
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Posted 6 months ago
“Honestly, I didn’t expect much at first, given my past experiences—but they completely changed that. From day one, they handled my case with care and urgency. Their transparency and consistent updates made all the +1—(706)—25—1—08—54 difference.”
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Posted 6 months ago
“The withdrawal has been processed successfully. Thanks I'm grateful”
TSB 1 star review on 27th March 2026
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Posted 7 months ago
“The withdrawal has been processed successfully. Thanks I'm grateful”
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Posted 7 months ago
“I was impressed by how quickly and professionally my case was managed. Thanks to their efficiency, my withdrawal issue was resolved without unnecessary delays. They maintained transparent communication and kept me updated at every stage. The consistency of their support made a challenging situation much easier to navigate.”
TSB 1 star review on 7th March 2026
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Posted 8 months ago
“Before I found ERF. and made the decision to get in touch, I had no idea how to deal with my circumstances. Their team was prompt, truthful, and open right from the start. They listened intently, gave me thorough explanations of the procedure, and kept me updated at every stage. I was really grateful that they simply provided genuine advice and dependable assistance rather than making empty promises. I sincerely appreciate their assistance and would heartily suggest them to anyone in a like circumstance.”
TSB 1 star review on 19th February 2026
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Posted 8 months ago
“Working with Paradigm Recovery Firm was a truly positive experience. Their team demonstrated an impressive depth of knowledge and handled my case with patience, care, and attention to detail. Every stage of the process was well-structured and easy to follow, thanks to their clear explanations and willingness to answer all my questions. They kept me informed throughout, which gave me confidence and peace of mind. What stood out most was their dedication to ensuring I felt supported from start to finish. Paradigm Recovery Firm goes above and beyond to deliver quality results while maintaining excellent communication. Their professionalism and commitment to excellence make them a firm I would confidently recommend to anyone in need of dependable recovery services.”
TSB 1 star review on 15th February 2026
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Posted 8 months ago
“Just wanted to give a big shoutout to Michael and team for being absolute lifesavers. I was honestly stressed and unsure where to turn, but they stepped in with calm, clarity, and real care. No pressure, no judgment—just helpful people who know their stuff and actually listen. Everything was explained in a way that made sense, and they handled it all so smoothly. I felt supported the whole way through. Super grateful for the way they showed up when I needed it most. If you’re feeling lost in tax stuff, seriously—reach out to them. They make hard things feel a lot lighter”
TSB 1 star review on 11th December 2025
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Posted 10 months ago
“A deeper evaluation of the company could have been helpful, but I’m pleased with how FRSRINC.COM addressed my issue. Their team was respectful, efficient, and ensured I received my refund promptly.”
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Posted 1 year ago
“A deeper evaluation of the company could have been helpful, but I’m pleased with how FRSRINC.COM addressed my issue. Their team was respectful, efficient, and ensured I received my refund promptly.”
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Posted 1 year ago
“Horror show.went to branch to pay a loan off and they paid the money I to the wring account. I only found out a month later when the direct debut didn't go thru and they started hassling me for the money I'd paid. Phone service us appallingly slow. Got a settlement figure 10 days ago and they gave me the wrong amount so now there sending letters for the difference. Appallingly experience with tsb never to be repeated. Ombudsman has been informed.”
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Posted 1 year ago
“Their assistance was instrumental, and I truly appreciate the effort they put into helping me through a difficult situation.”
TSB 1 star review on 28th September 2025
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Posted 1 year ago
“Their assistance was instrumental, and I truly appreciate the effort they put into helping me through a difficult situation.”
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Posted 1 year ago
“Their assistance was instrumental, and I truly appreciate the effort they put into helping me through a difficult situation.”
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Posted 1 year ago
“R E C O V A S S E T S •C O M Thank you I received my funds”
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Posted 1 year ago
“SCUM. Disputed a payment I didn't recognise and they close my account.”
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Posted 1 year ago
TSB is rated 1.7 based on 115 reviews