“SCAM - fraudulent scheme that leads you into investing $56,000 with the promise that you may withdraw it. However, when I tried to do so, it remained in the "pending" stage, and no one responded. In other words, they took my money. Beware, as these earnings appear to be "fake." I was able to receive my money back in less than a week because of SIMONCH. COM website.”
“My son has not been able to log into his account for 3 months!!! Locked as they were checking for fraud checks Took 2 months for new log in details signed in then boom tsb went down and so it starts again.. he cant log in. I'm having to cover my bills and his. Call yourself a bank. SORT IT OUT. The stress on me is huge.”
“They went ballistic when I asked for more time to make decisions and requested more information. Then they demanded money upfront—classic scam alert! They can't prove otherwise, so watch out. Thankfully, I got help from MADACOVI. CO who swooped in and got all my funds back”
“Shocking customer service. Been a customer for around 10 days. Unauthorised transactions already and customer services answer is "you made them". Demanded account closure and they refuse unless you jump through hoops including giving options they then can't fulfill seconds later.
Don't waste your time with this bank, worst service ever and I was a Monzo victim before this!”
“everyone should be very careful i got scammed on this site twice, fortunately i was very lucky to get a recovery company site from my good friend who has been a scammed victim, she referred me to the company that helped her to get her lost funds back and you can help yourself out by contacting their mail if you are a victim too (victimsrecoveryeducation AT cyberservices. com) when I contacted this recovery company that helped my good friend to recovered her funds and to my greatest surprised the company gave me a feedback requesting for the details of this fake investment crypto site that scammed me and I provided the company with the whole details of this fake crypto investment site that scammed me.. a day after the recovery company demands I should pay $2,500 for a TPM upgrade Charge which will enable them track down my lost funds with this scammers and recover my funds from them, so I was thinking this recovery company wants to scam me too but I had faith and took the risk and paid the recovery company the $2,500 for the TPM upgrade charge... to my greatest surprise they told me to do the withdrawal from the company and did it I received my $179,000 lost funds which was scammed from me by this fake investment site . I was very shocked and still shocked till date that this recovery company recovered my lost funds and I’m taking my time explaining this because I know it is extremly frustrating to be scammed and I belive I can help scammed victims out there with the help of this recovery company that saved my life.. if your a crypto scammed victim do well to contact this credible recovery company that recovery my $179,000 scammed funds and that save my life from committing succide”
“Went into the branch,to make a payment for my wedding,lady in the branch sent the money to the wrong iban, so my wedding is not paid,been 14days and no sign of my money coming back. Keep getting told I need to wait.Doesnt seem like they care treated me terribly,still not paid for my wedding. Would like the £4200 back”
“Cannot praise the rep who dealt with me on Wednesday (5th June). Sorry I did not catch your name.
I messed up my login and locked myself out of my online banking. She had so much patience with me and stayed with me throughout the ordeal.
Thank you so much, you are a pure gem!”
“Not been able to login online or via the app. Branch has closed down. ATM is offline can't get statements. Spoke to customer service. Made completely new login details and still no access to my account. I will be closing my account down after 50 + years . They obviously do not care about their customers.”
“Poor service customer service was very slow
Needs to improve as never gone to a bank with that slow of a service need to deal with public a lot quicker have more people on the counters and floor”
“Tri ed 6 times to pay a holiday deposit using the code-number-to-home-phone method. 6 times the phone rang. 6 times it crackled for a bit then disconnected. Utter rubbish from something that calls itself a bank but is in reality an 'organisation' which despises its customers. Wish I'd never joined this ramshackle excuse for a business.”
“Utterly dreadful bank! They take way longer than my other bank to process payments and refunds and you can’t speak to anyone! Even the chat is bots or foreigners who do not understand a word of English! They would be doing the country a favour by closing its doors!! Do not choose this bank! As an autistic customer their decision to ignore the law on equality is the last straw for me. I’ll be switching immediately”
“Tried to change my address, what a joke. You cant do it on their web page, you have to do it in their useless app. Then go through chat. It then asks you if you are planning to return to the UK, wth. After an hour I gave up.”
“Had a reply from my complaint. What an absolute joke. The person who looked into my complaint is not independent from TSB. Be warned they are not interested in their customer's. Just your money and when they have it they will have complete control.”
“TSB internet banking is unreliable, the OTP (one time password) is more like an everytime password that sometimes you never received, it's so unreliable that I take all my money out my account on pay day just so I know how much I have day to day since internet banking is the way it is and no, i don't want the app.”
“Had my bank account blocked sent the police to my home leaving me with no money and no food. Police officer was disgusted that they left me in that situation, as I had over £1000.00 in my account. Complained they said they were looking after my safety. Leaving me with no money and no food in the house for 6 days and knowing I am not able to get out through my health. Would they like their elderly parents of 73years of age to be left like i was obviously yes. And the officer contacted TSB to inform them that there was no problem and to open my account which they didn't do. I ended up phoning them again and they reluctantly opened up my account. There is a lot more to this. The Police officer said get out of that bank as soon as possible.”
“Made me overdrawn on bank holiday Monday,no notice of this although say email sent,no where to phone as it was bank Holiday and closed,3 days of stress,complaint put in but still not had phone call,I how ever managed to call and speak to a lady today, dif department so nice caring and thoughtful,helpful as well unlike anyone else at tsb,they are not bothered about customers who suffer mental health issues atall,no thought for how customers feel,to say I'm fuming us a understatement
Can't wait until I speak to complaints team,I'm gone then”
“They won’t allow me to pay the full balance of my mortgage…a TSB mortgage from a TSB current account that appear on the same page in my app! I can do it at £25k per day, but not the whole balance!”
