TSB Reviews

Name: TSB
Rating: 1.76

1.8 Rating 103 Reviews

19 %

of reviewers recommend TSB

Company Reviews

Questions

Metrics

1.8

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how TSB made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anna

Harrison

Collin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A deeper evaluation of the company could have been helpful, but I’m pleased with how FRSRINC.COM addressed my issue. Their team was respectful, efficient, and ensured I received my refund promptly.”

Helpful Report

Posted 1 week ago

Helpful Report

Posted 1 week ago

“Horror show.went to branch to pay a loan off and they paid the money I to the wring account. I only found out a month later when the direct debut didn't go thru and they started hassling me for the money I'd paid. Phone service us appallingly slow. Got a settlement figure 10 days ago and they gave me the wrong amount so now there sending letters for the difference. Appallingly experience with tsb never to be repeated. Ombudsman has been informed.”

Helpful Report

Posted 2 weeks ago

“Their assistance was instrumental, and I truly appreciate the effort they put into helping me through a difficult situation.”

TSB 1 star review on 28th September 2025

Helpful Report

Posted 1 month ago

“Their assistance was instrumental, and I truly appreciate the effort they put into helping me through a difficult situation.”

Helpful Report

Posted 1 month ago

“Their assistance was instrumental, and I truly appreciate the effort they put into helping me through a difficult situation.”

Helpful Report

Posted 1 month ago

“R E C O V A S S E T S •C O M Thank you I received my funds”

Helpful Report

Posted 1 month ago

“SCUM. Disputed a payment I didn't recognise and they close my account.”

Helpful Report

Posted 2 months ago

“If I could I would give PTSB Bank a ZERO. It’s the worst bank I have ever had. I needed to contest a direct debit charge so I went to branch and they said that I would need to call direct through one. It took me nearly one hour answering their security questions for them to say that my information didn’t match to my account. I couldn’t believe that I was liste to this. All the information I gave are genuine. What else they wanted me to say? They are playing with the customers. They left me without solve my problem. I will def move out my account. I’m so stressed and frustrated.”

Helpful Report

Posted 2 months ago

“I have just visited the clifton nottingham branch of tsb and was helped by the wonderful caroline, she is a credit to the company and well educated on my needs, thankyou tsb”

Helpful Report

Posted 3 months ago

“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $49,000. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon UNIQUE RECOVERY FIRM, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever”

Helpful Report

Posted 3 months ago

“Nothing but scumbag thieves. My account every now and again gets overdrawn even though I don't have an overdraft. And when you call regarding the matter the phone gets put down on you. I've now closed my account.”

Helpful Report

Posted 3 months ago

“I got my money back”

Helpful Report

Posted 4 months ago

“Had I checked reviews beforehand, I might have been aware of the issues others faced.fortunately, COVSECLTD * COM took my complaint seriously.Their team responded quickly and professionally.Thanks to their action ,I received a full refund last week .it was a huge relief and really demonstrated that COVSECLTD * COM values its customers and stand behind their service”

Helpful Report

Posted 4 months ago

“Thanks to Mrs. Daisy’s thorough work, I was finally able to get a refund”

Helpful Report

Posted 4 months ago

“COVSECLTD totally recover all the money i thought was gone”

Helpful Report

Posted 5 months ago

“Success with harrylucy977 - @ gmail . com they got my funds back”

Helpful Report

Posted 6 months ago

“Froze my account ,after failing to fill in loads of information .Strangely enough my Sabbadell Bank in Spain has been badgering me for loads of additional information as well [TSB is owned by Sabadell ] . When I called their service center it took me 27 minutes to talk to someone that could sort it . They pay a paltry interest rate on savings and charge £5 month to run the account on money they are probably lending to another business at higher rates . Stay clear .”

Helpful Report

Posted 6 months ago

“This firm drained my trading account overnight, but Francis*Olivia*771*@*gmail*.com fought and returned my money.”

Helpful Report

Posted 6 months ago

“TSP Banking’s business banking service is extremely disappointing. They frequently threaten to freeze customer accounts without valid reasons, seriously disrupting customers' normal operations. This practice causes significant inconvenience and frustration. Such poor service severely damages customer trust and needs immediate improvement. Do not choose TSB – their service is terrible!”

Helpful Report

Posted 6 months ago

TSB is rated 1.8 based on 103 reviews