“I only came to check about my card but the ladyRakshaben Sodha sorted my query and further said that as I was very near to my overdraft limit, she could look into possibly giving me more flexibility by increasing my overdraft. She very kindly educated me digitally, I requested for 750 overdraft fm 250, and to my utter amazement, my request was successful. I was absolutely chuffed as I am going to Greece to get married and this has given me peace of mind. This lady certainly went that extra mile and gave me a memorable experience. Hats off to the lady.”
“TSB Cifton branch Nottingham. Excellent customer care, the staff are helpful, pleasant.
Even when busy they will greet you and cannot do enough for you. Please keep up the good work as branches are few and far between these days.”
“Pitsea Essex branch is a pleasure to go in to do your banking.Very sharp and helpful team,One member of staff is first class and no matter her age needs to be moved up the ladder,Atrin,👏👏👏👏👏”
“Well to be honest I don’t like the modern method of banking like no counters etc and and you have to effectively to use a machine to put money in ….much preferred the old way of banking and carnt see how security wise it’s progress when coining coins in open view of public where anyone can swipe a bag and run off ( how’s that progress ) however when I went in other day there was a lady called Julie and she went above and beyond helping me out to be honest ( credit where credits due ) and did more than she should really she was polite and engaging and she was stressed due to the amount of people in the que and she was all by herself …..that said she handled her self with professionalism and kept calm and to be honest as far as customer service goes couldn’t ask for more so thumbs up for Julie at Wakefield tsb branch”
“I spoke to Sharon H from Swansea today.
I found Sharon to be endearing,funny,and a very professional person.
Sharon was genuinely interested in helping me.
I hope Sharon is given the recognition she so rightly deserves.
Thank you so very much Sharon , you are a true star.”
