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TSB Reviews

1.8 Rating 93 Reviews
19 %
of reviewers recommend TSB

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TSB 1 star review on 22nd July 2025
William T.
TSB 2 star review on 28th June 2025
Anna
TSB 1 star review on 17th April 2025
Harrison
TSB 1 star review on 17th April 2025
Harrison
TSB 1 star review on 28th August 2024
Collin
Anonymous
Anonymous  // 01/01/2019
The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $49,000. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon UNIQUE RECOVERY FIRM, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever
TSB 1 star review on 22nd July 2025
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Posted 1 hour ago
Nothing but scumbag thieves. My account every now and again gets overdrawn even though I don't have an overdraft. And when you call regarding the matter the phone gets put down on you. I've now closed my account.
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Posted 1 week ago
Had I checked reviews beforehand, I might have been aware of the issues others faced.fortunately, COVSECLTD * COM took my complaint seriously.Their team responded quickly and professionally.Thanks to their action ,I received a full refund last week .it was a huge relief and really demonstrated that COVSECLTD * COM values its customers and stand behind their service
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Posted 3 weeks ago
Thanks to Mrs. Daisy’s thorough work, I was finally able to get a refund
TSB 1 star review on 22nd June 2025
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Posted 1 month ago
COVSECLTD totally recover all the money i thought was gone
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Posted 2 months ago
Success with harrylucy977 - @ gmail . com they got my funds back
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Posted 2 months ago
Froze my account ,after failing to fill in loads of information .Strangely enough my Sabbadell Bank in Spain has been badgering me for loads of additional information as well [TSB is owned by Sabadell ] . When I called their service center it took me 27 minutes to talk to someone that could sort it . They pay a paltry interest rate on savings and charge £5 month to run the account on money they are probably lending to another business at higher rates . Stay clear .
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Posted 2 months ago
This firm drained my trading account overnight, but Francis*Olivia*771*@*gmail*.com fought and returned my money.
TSB 1 star review on 17th April 2025 TSB 1 star review on 17th April 2025
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Posted 3 months ago
TSP Banking’s business banking service is extremely disappointing. They frequently threaten to freeze customer accounts without valid reasons, seriously disrupting customers' normal operations. This practice causes significant inconvenience and frustration. Such poor service severely damages customer trust and needs immediate improvement. Do not choose TSB – their service is terrible!
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Posted 3 months ago
I was lucky to find Bitclaim .net. They are experts in helping investment fraud victims. Their team acted fast. They gave me resources and advice. This support guided me in getting my money back. Bitclaim .net was transparent. Their professional approach made a tough situation manageable. For example, they explained the legal steps clearly. They also helped me gather important documents. I regained my hard-earned savings because of them. This experience taught me a painful lesson. I now know to be very careful when investing online. It is vital to check investment options thoroughly. Always seek advice from trusted sources before investing any money.
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Posted 3 months ago
I know how unfortunate it is that many people have fallen victim to the vast array of online fraudulent activities resulting in large losses, some accountable to life-changing consequences. I was a victim of two cod binary platform ingoinvest binary option were I lost about $170,000. I was totally devastated and confused. But thank God for my colleague who introduced me to Mrs Lisa Elizabeth , certified and verified funds/digital assets recovery firm she helped me recover all my lost funds, all thanks to her expertise . I hope I have been able to help someone as well . Reach out to the recovery specialist to recover your lost funds from any form of online fraud. here is her address: Lisa Elizabeth mail :::  lisaellzabet 662  @  gm ail  .  com WhatsApp  ::  +1 310 658 0921
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Posted 3 months ago
It is now the 17 February and I had still not received my bank statement for JanuaryNot good enough
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Posted 5 months ago
By far the worst customer service for any bank I have been associated with. I called regarding an unknown transaction. Only to be told that it was me who made the transaction. Not very professional to be accused of something I did NOT do after waiting over half hour for someone to answer the phone. I then called to put in a complaint. The complaint took exactly 1 hour and 27 mins to be noted. Need I say more. I will be getting both phone calls and forwarding them on to the ombudsman.
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Posted 5 months ago
I have been unable to access some of my bank details for the past two weeks. Today, I waited for over 15 minutes to be connected to a human being, but lost the connection and the line went down. I am seriously considering changing to a more reliable banking system.
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Posted 5 months ago
Frustrating Experience with TSB and Barclays Payment Issue On January 31st, 2025, I encountered a highly frustrating experience with a payment issue between my TSB and Barclays accounts. I attempted to pay off my Barclays credit card using my TSB account. After authorizing the payment on my mobile app as instructed by TSB, the transaction failed. I initiated a second payment only to discover that the amount was debited twice from my TSB account. When I contacted Barclays, they directed me to TSB for resolution. TSB, in turn, advised me to request a letter from Barclays to authorize the return of the excess payment. This back-and-forth between the two banks has been exceedingly time-consuming and has not led to any resolution. Having been a loyal TSB customer for 16 years, I am deeply disappointed with the lack of assistance and coordination from both institutions. Barclays' refusal to provide the necessary documentation only adds to the frustration. I urge both institutions to address this issue promptly and improve their customer service processes. I hope for a swift resolution and expect better support in the future.
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Posted 5 months ago
THIS BANK MUST BE THE WORLDS WORST.THEY NEVER ANSWER THE PHONE A MEMBER OF STAFF ALSO CONFIRMED THAT TO ME .I RANG INTERNET BANKING . WAITED 25 MINUTES . THEY TOLD ME THEY WOULD PASS ME OVER TO SECURITY WAITED ANOTHER 25 MINUTES GAVE UP AS I WOULD BE CHARGED IF I WENT OVER 1 HOUR ON MY LAND LINE.
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Posted 7 months ago
Had account fraudulently opened in maiden name, but wring title, and TSB not interested in how their checks are incompetent. State they check electoral register then state but not everyone is on this, name checked was changed 8 years past but still didn't raise any alarms. Gave account and overdraft without a penny being put in, why? No accountability and now saying anyone looking to open account will have more checks as been reported to Financial services but not sure that will make any difference as person has never been alive!
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Posted 7 months ago
I have been on the phone today for over an hour being shunted to different departments, I ended up talking to someone in India on a dreadfully telephone line. My problem is still not resolved, I have tried phoning a TSB Branch about 15 miles away nobody picks up the phone, it goes straight to phone banking which is dire….another hour of my time wasted…No way 🤬
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Posted 7 months ago
At this moment I can't stop thanking the TheresachinRecovery team cause they helped me recover my money when i thought it was all gone. It all happened based on a review I viewed on how they helped a certain lady recover all her stolen invested capital of 354,000$ which makes me automatically follow up with them and now I am so happy to share their good work to whoever needs it.  you can reach them through Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m  & call/whatsapp: +  1  4  3  5  5  0  0  8  3  0  4  for their willingness to help recover my funds despite my case falling short of their basic standard requirement. I now feel reassured that these scammers will begin to hear a hissing sound turning louder everyday; thanks to the TheresachinRecovery
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Posted 9 months ago
Blocked transaction phoned UK advisor who filed a form to unblock account not good enough for so called overseas fraud experts x2 after waiting over 20 mins to get through both,no manager,didnot like the answers given to their scripts I have just moved 200 miles so probably got out of date security scripts to read from I have been a customer of this bank for 50+ years only 1 answer to this awful treatmebt SWITCH.
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Posted 9 months ago
TSB is rated 1.8 based on 93 reviews