I ordered two pairs of TU school shoes to be collected by 4:00pm on the 27/08/2024 from Argos in Sainsbury's ( Otley). Having not received a collection email, I went to Argos to ask why they hadn't arrived. I was told they hadn't had a delivery that day but would receive them the next day. Again, I didn't receive an email, so I phoned the store. My phone call was diverted to a 'home worker ' as the store was busy!!! The home worker said she would investigate and phone me back. She didn't!!! I went online to investigate myself to find that the school shoes will arrive between 27th August to 6th September!!! School starts back on the 4th September!!! - no school shoes???These shoes were in stock when I ordered them and there was no mention of a delay!!! I had a similar experience when I ordered school trainers but assumed it was an unfortunate one off. So DISAPPOINTING!!! I expect better from Sainsbury's. Let's hope they do arrive before school starts back next week.