Disgusting customer service. Been trying for 3 months to get a refund for a holiday that was cancelled in December 2020 due to coronavirus. I made 3 separate calls to tui since December and each time I was promised a call back that I never got. I now fear the money I paid is lost. Please please dont book with them if you have concerns about your holiday being cancelled due to coronavirus please please dont book with them
4 years ago
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