I booked 3 rooms for leaving middle of August, and they cancelled on the 21st of July. They sent another email cancelling again the same booking on the 27th of July. Today the 30th of July I still did not see my money back. What is worst it is its awful customer service, where you need to wait minimum 30 minutes (I waited 1 hour and 10 minutes the time before), and still they said they were unable to confirm all the refunding. I have to wait other 10 - 14 days from now. Where is my money? You ruined my holidays, at least give me my money back now. Disgusting.