ined our dream holiday Ruined our dream holiday , had a holiday to St Lucia booked since last September , disappointed is an understatement ….. Due to fly in May , got an email to say our flight from Manchester to London Gatwick got cancelled . Instead of giving us an alternative flight , or suggesting making alternative travel arrangements via train to London etc in order to get the long haul flight …..TUI just cancelled the whole holiday without saying anything…. Our resort booking then got snapped up straight away , and now that resort is fully booked up till the end of October . What kind of sevice is that . Beyond scandalous … a refund dosent justify it or rectify it by any means . As you can understand any 5star resorts are either fully booked now or price has doubled . Can’t even understand the thought process behind that, could of easily been resolved …. Zero customer journey…. Sorry , better luck next time 😅