Anonymous
Had booked our holidays in January to go in June. Planned it all and was really looking forward to a much needed break. However over two months later we were informed of a change in hotels. The one we booked being close to everything, the one they changed us too needing us to constantly use taxis or buses… I phoned them after a 25 min wait an automated voice told me they were now closed… phoned again got through to a nice man who said we could cancel or rebook, he’d phone back next day. But a holiday in same place has now doubled in price. So a holiday we had planned and was looking forward too, we are now dreading. Everything has been spoilt for us… and yes two days later I am still waiting for the return call
2 years ago
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TUI UK NewsRoom has a 1.8 average rating from 126 reviews

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