Aggressive company in all areas,after service abysmal and not responsive or able to communicate with their consumers they rely on social team on social platforms to buffer the mass of enquiries including after travel complaints,they are reactive rather than proactive,time management of resolving aftersales complaints effectively shows poor time management,disorganised,over priced misleading holidays,fail to deliver what they offer-refunds not applicable with this company they would rather advise customers to “seek third party legal advise”than look to resolve.I will never use this company again for holidays