Myself and my sister paid for a week holiday to Greece. The agent never informed us that pass ports had to be beyond 6 months at the time of booking to travel according to new eu rules. My sister was turned away at the airport and I could not make myself go without her. After confronting Tui they said that validity of pass ports are the responsibility of the holder. I could not believe something as important as the 6 month rule on passports was not told to all clients prior to booking let alone complete verification of the passport. We put our faith and trust in Tui to get us from a to b and back again. They could not even get us past. Point a. Needless to say our experience with Tui was a total disaster and of course the billon dollar a year company offered no responsibility nor compensation. Will never use this company again.