Myself and my partner unfortunately had to move our holiday to next year due to an unforeseen illness. We should have flown in one weeks time. The ladies in the Newton Abbot TUI shop have been so helpful in guiding us through a potentially stressful situation and sorted it all out for us. We have booked all of our holidays in store over the past 6 years as everyone is so helpful and friendly and it’s so reassuring to speak to someone face to face. They are a credit to TUI, we always recommend them to friends and we wouldn’t want to go anywhere else. Thanks to all at the Newton Abbot TUI shop and of course Head Office for agreeing to the amendment.