Disgusted with the service from Tui, solo female traveller, thought was using a reputable company how wrong was I! Cockroaches in the first room I beg them to move me hotel, refused, reluctantly I try another room and same again. Resulting in me not sleeping for 3 days booking a flight home at cost to myself to then be insulted with offer of £75 voucher I will never ever use Tui again disgusting company to use. I had booked many times before never requiring assistance and the one time I do whilst solo they are not interested
11 months ago
TUI UK NewsRoom has a
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