If you book with TUI then fly with TUI don’t let them put you on a flight with sun express because we did and had a delay over 3 hours. We applied for compensation but TUI refused because we flew with sun express and told us to contact them.
We did contact them and they would not give any explanation for the delay and totally refused any compensation claim.
We will not use TUI again totally disgusted that TUI put us on that flight but just passed the buck when contacted about long delay.
SO DONT BE FOOLED DONT FLY WITH SUN EXPRESS A TURKIS/GERMAN AIRLINE.
10 months ago
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