Was supposed to fly to Orlando on 10th April. We have had no communication other than a refund voucher 6 weeks ago which states we would receive the refund within 4 weeks. Still waiting for a response and a refund, yet they are refunding customers whose holidays aren't even cancelled yet. Their lack of communication and professionalism is atrocious. We had already booked with them for next year, wish I'd spent my money on a company that aren't thieves.
3 years ago
TUI UK NewsRoom has a
1.8
average rating
from
126
reviews
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