I have been a loyal user of TurboTenant for over 2 years and apparently they changed their policies on using their platform. Now I cannot use their software to list my properties unless I allow applicants to submit applications before they even speak to me as the landlord or even fill out a pre-screener! They now will not let me market any of my properties as I was able to for the last two years because I identify as a "broker"? Very disappointing to say the least as to what this company has come to. Basically you can't use their services unless you as a landlord are creating revenue for them by allowing unqualified applicants to submit applications. Then when I try to get assistance it take 7+ hours to hear back? Horrible service, I will be moving onto your competitors. I hope your team is happy that you lost a loyal client. I would give 0 stars if I could.