TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.56

4.6 Rating 982 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve been very happy with the ease of documents available, resources available, education available through Turbotenant. Becoming a landlord went from overwhelming to easy.”

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Posted 2 years ago

Thank you so much for your wonderful 5-star rating of TurboTenant! We are thrilled to hear that you've had a great experience with us and are taking full advantage of all we have to offer! We appreciate you and are so glad you're enjoying TurboTenant!

Posted 2 years ago

“This is a platform easy to use, while at the same time providing technically important knowhow to rent & manage your property as a landlord. I rented my house three years ago and I am satisfied with their services.”

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Posted 1 week ago

Thank you for the fantastic review, Khurram! We're thrilled to hear that you found our platform easy to use and helpful in managing your property. Let us know if there is anything else we can do to help support you and your rental business!

Posted 1 week ago

“I can not get the cookies screen out of my way to sign up”

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Posted 4 weeks ago

Hi Gregory! Would you kindly reach out to us at support@turbotenant? We'd love to look into this issue for you. Thank you.

Posted 1 week ago

“I can’t just request a standard report”

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Posted 1 month ago

We're sorry to hear that you’re having trouble with our platform. If you could provide a bit more detail about what you need, we’d love to assist you further. Please don’t hesitate to reach out at support@turbotenant.com. Thank you.

Posted 1 week ago

“I have been trying for 35 minutes to reset my password. This the second day of not being able to reset my password.”

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Posted 1 month ago

Hi Cecil! We're really sorry to hear that you're having trouble resetting your password. We understand how frustrating this can be and we want to help you get back to using our platform. Please reach out to us at support@turbotenant.com and we'd be happy to assist you. Thank you!

Posted 1 week ago

“Nowhere as good as Azibo”

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Posted 2 months ago

“There's so many bad things to say where can I start? If you pay with a credit or debit card it charges you almost $30 to do that. Maintenance is a joke I've had a maintenance request in for over a month and it has not been dealt with yet. There's an abandoned room that a spell permeates throughout the house that they have not bothered to deal with. The list goes on but there's probably not enough room here to put it all down.”

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Posted 2 months ago

“First applicant filling out an application couldn’t complete the credit check with Trans Union. Applicant called for help and so did I. No answer besides a boiler plate AI response. Not very helpful and disappointing with my first prospective tenant. She is filling out another application and credit check with another vendor I suggested. I hope she will get her money back from TurboTenant!”

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Posted 2 months ago

“Just testing it, I've set up my idea of a tenant and my forms of payment.”

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Posted 2 months ago

Thank you for the great review! If you have any questions or need help along the way, feel free to reach out.

Posted 2 months ago

“Forms on turbotenant, are not complete. They're unusable because the templates don't transfer material correctly, because they don't format the forms correctly. When I started the cost was $59, then I went to $99 and now i'm being told this year it' $149. Yet turbotenant can't tell you why. There are other sites like this out there that collect rents and do background checks on tenants.This is not the only site.”

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Posted 3 months ago

“App works poorly, seems nice at first but when getting to actual work things just don’t work. Publishing takes days, no traffic info, things like dictation, copy paste is not working. But mainly same add got one lead when same add on other listing agencies gave results every day.”

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Posted 5 months ago

Thank you for sharing your experience. We're sorry to hear that you're facing issues with the TurboTenant app. We understand how frustrating it can be when things don’t work as expected, and we truly appreciate your feedback. We’d love to dive deeper into the specific challenges you’re facing, especially with publishing, traffic, and the copy-paste functionality, to help resolve these. Please feel free to reach out to us directly at support@turbotenant.com, and we’ll do everything we can to improve your experience. Thanks again for bringing this to our attention!

Posted 5 months ago

“It was great. It was very easy an helpfull”

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Posted 6 months ago

Thank you for the wonderful review, Walter! If you have any questions or need assistance down the road, don't hesitate to reach out. We're here to support you!

Posted 6 months ago

“Posted my rental property on this site, and I have received valid interest from it. One of the them signed up”

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Posted 6 months ago

Thank you for the amazing review! It's great to see our platform helping landlords like you connect with potential tenants. If you need any further assistance, just let us know— we're here to support you every step of the way.

Posted 6 months ago

“My tenants love having a way to pay their rent online and put in maintenance requests. Very user friendly and keeps track of what they owe.”

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Posted 6 months ago

Thank you for the fantastic review, Jessica! We're so happy to hear that your tenants are enjoying the online rent payment and maintenance request features. Making things user-friendly is our goal, and we're glad it's working well for you. If there's anything else we can assist with, just reach out— we're always here to help!

Posted 6 months ago

“great great service”

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Posted 6 months ago

Thank you for the great review, Craig! We're thrilled to hear you had a positive experience with our service. If there's anything more we can do for you in the future, just let us know! We're here to help.

Posted 6 months ago

“Turbotenant is the best. I use for all of my rentals to find new tenants.”

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Posted 6 months ago

Thank you for the wonderful review, Carl! Your trust in our platform means a lot to us. If you ever need assistance or have any questions, don’t hesitate to reach out—we're always here to help.

Posted 6 months ago

“It’s super easy and convenient to use, and tenants feel safer providing personal information to a secure third party.”

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Posted 6 months ago

Thank you for the amazing review, Tona! We're so glad to hear that you find TurboTenant easy and convenient to use. Providing a secure platform for tenants is our priority, and we're happy it resonates with you. If you have any questions or need assistance in the future, just let us know—we're here to help!

Posted 6 months ago

“Turbo Tenant was very helpful in advertising my property. I was able to screen and find a tenant in two months.”

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Posted 6 months ago

Thank you so much for the fantastic review, Susan! We're thrilled to hear that TurboTenant helped you find a tenant quickly. If you have any questions or need further assistance in the future, don’t hesitate to reach out—we're always here for you!

Posted 6 months ago

“I listen to the discussions that involve both renter and landlord. They are informative. We are amateurs trying to provide a nice place for a family to live AND pay for an investment. The best of all worlds.”

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Posted 6 months ago

Thank you so much for your kind words, Peggy! We're delighted to hear that you find the discussions informative. If you ever have any questions or need assistance, please feel free to reach out. We're here to support you every step of the way.

Posted 6 months ago

“TurboTenant is very helpful and super easy to use! 100% recommend to anyone who is renting out a home. Thanks TurboTenant!”

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Posted 6 months ago

Thank you so much for the wonderful review, Amanda. Your recommendation means the world to us! If you ever need anything or have suggestions for us, feel free to reach out— we’re always here to support you!

Posted 6 months ago

“user-friendly but needs to account for depreciation”

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Posted 6 months ago

TurboTenant is rated 4.6 based on 982 reviews