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TurboTenant Reviews

4.6 Rating 756 Reviews

89 %

of reviewers recommend TurboTenant

Company Reviews

4.6

Based on 756 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Scam! Beware! Asks for all your personal info over the internet....then asks for money!!...????...I wouldn't trust it! There's no mention of a fee up front! Shady! Why is there no customer service today? Not ever when you are investing thousands of dollars in your biggest life expense!?....your home!? It's a shame today! It's degrading!”

Posted 1 month ago

Hi Linda. We are genuinely sorry to read about your frustrations and concerns. It's crucial for us to clarify that our property management software is built to offer a comprehensive, secure, and user-friendly experience for property owners and managers, at no initial cost. Our core version is entirely free, enabling users to manage their properties efficiently without any financial commitment. For those who seek to expand their capabilities and access advanced features, we provide a Premium version for an annual fee. This option is designed to enhance your property management experience, offering additional tools and services that cater to more complex needs. We aim for full transparency about our pricing model and strive to communicate this clearly on our platform and through our user agreements. We understand the importance of trust and transparency, especially in managing such significant assets as properties. Please rest assured that protecting your personal information and providing a secure environment for all our users is our top priority. Regarding your concerns about customer service availability, we sincerely apologize for any inconvenience you've encountered. Our customer support team is here to assist you through multiple channels: via email at support@turbotenant.com and through our live chat feature. We are committed to providing timely and helpful support to ensure you have the best experience possible with our software. We greatly appreciate your feedback, as it is crucial for us to continually improve and ensure we are meeting the needs of our users. Should you have any more questions or require further assistance, please do not hesitate to reach out to us directly.

Posted 1 month ago

“I have not had a single interest from client in my one month experience with TurboTenant. It would be hard for me to give a good review to this website. To tell the truth, it was a waste of money and time.”

Posted 1 month ago

Hi Sourav, thank you for reaching out and expressing your concerns about not receiving leads on your rental property. We understand how crucial it is to have your property seen and engaged with by potential tenants, and we're here to help ensure that happens. To address your concerns and help put you on the right track, we highly recommend reaching out to us via chat or email at support@turbotenant.com. By doing so, we can conduct a thorough investigation into your specific situation, research the issue, and apply the best practices to enhance your listing's visibility and appeal. Our goal is to ensure that your property reaches as many potential tenants as possible. Please don't hesitate to reach out to us. We're committed to supporting you and ensuring that your rental property gets the attention it deserves. Together, we can work towards increasing your leads and finding the right tenants for your property!

Posted 1 month ago

“Very good supportive information Really glad to be a member Thank you”

Posted 1 month ago

Hi Ricky. Thank you so much for your positive feedback. We’re thrilled to hear you’re happy with our service and found it to be beneficial. Our team is dedicated to providing high-quality service and support, so it's rewarding to see our efforts reflected in your experience. If there’s anything more we can do for you, please let us know!

Posted 1 month ago

“Awesome landlord platform, tracks everything for you! Would highly recommend!”

Posted 1 month ago

Thank you so much, Ann, for your amazing 5-star rating of TurboTenant! We truly appreciate your feedback and are thrilled to hear that you think our platform is an awesome landlord platform that tracks everything for you. Your recommendation means a lot to us! Thank you again for your support, and please don't hesitate to reach out if you have any further questions or feedback.

Posted 1 month ago

“Great app. Very professional keeps up with the newest law and regulations as needed for landlords.”

Posted 1 month ago

Thank you so much for your fantastic 5-star rating, Luis! We greatly appreciate you taking the time to share your positive feedback about TurboTenant. We are delighted to hear that you find our app great, professional, and up-to-date with the latest laws and regulations for landlords. We strive to provide the best tools and resources to make your landlord experience seamless and efficient. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing TurboTenant!

Posted 1 month ago

“I love Turbo Tenant you truly make it so easy for me to find the perfect tenant! Thank you!!”

Posted 1 month ago

Dear Roxanne, thank you so much for your amazing 5-star rating of TurboTenant! We truly appreciate your kind words and are thrilled to hear that our platform is making it easy for you to find the perfect tenant. Your satisfaction means everything to us, and we are committed to providing you with the best experience possible. Wishing you continued success with TurboTenant!

Posted 1 month ago

“Turbotenant is an excellent software with excellent customer support. Turbotenant provides a great service for landlords like myself. The software meets all my expectations for purchasing, renting, selling, investing,supporting my tenants and managing my properties.”

Posted 1 month ago

Dear Nathan, thank you so much for giving TurboTenant a 5 star rating! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you find TurboTenant to be an excellent software with excellent customer support. Your satisfaction is our top priority, and we will continue to work hard to ensure that TurboTenant remains the best software for all your landlord needs. We appreciate your support!

Posted 1 month ago

“Helps in getting my vacant rental rented quickly.”

Posted 1 month ago

Dear Pamela, thank you so much for taking the time to give TurboTenant a 5-star rating! We greatly appreciate your feedback and we're thrilled to hear that our platform has helped you in getting your vacant rental rented quickly. If you have any more questions or need any assistance in the future, please don't hesitate to reach out. Thank you again for your kind words and for choosing TurboTenant!

Posted 1 month ago

“Great company providing helpful services”

Posted 1 month ago

Dear Jim, thank you so much for your fantastic 5-star rating of TurboTenant! We greatly appreciate your kind words and recognition of our services. Your support means the world to us, and we're thrilled to know that you're satisfied with our platform. As always, we're here to assist you with anything you need throughout your property management journey.

Posted 1 month ago

“Excellent Service.”

Posted 1 month ago

Dear Larry, thank you so much for awarding TurboTenant with a fantastic 5-star rating! We truly appreciate your positive feedback and are thrilled to hear about your excellent experience with our service. At TurboTenant, providing excellent service is our utmost priority, so your kind words truly mean a lot to us. Once again, thank you for taking the time to share your wonderful feedback!

Posted 1 month ago

“Excellent Service!”

Posted 1 month ago

“Excellent servie and very helpful!!”

Posted 1 month ago

“Great App. Quite easy to use. Wish the time taken to deposit funds was a little shorter though”

Posted 1 month ago

“very user friendley”

Posted 1 month ago

“As a tenant I can barely afford the rent and u take $ 49.00 dollars a month too! And why isn't this fee apart of the total when I pay the rent??? Shady for the tenant @@@@@”

Posted 2 months ago

Hi Tom. We apologize for any confusion regarding the $49 screening fee. This is a one-time charge for the tenant screening process, covering background, credit, and rental history checks, and is separate from your monthly rent. This fee ensures landlords can review reliable information when making their rental decisions. Our team is here to address any further questions or concerns you may have, so please don't hesitate to reach out to us for assistance.

Posted 2 weeks ago

“Turbotenant has truly been a blessing for my rental business. The system is very user friendly and the customer service is great. I highly recommend it for any landlord!”

Posted 2 months ago

Dear Erica, thank you so much for your wonderful 5-star rating of TurboTenant! We greatly appreciate your support and recommendation. We are thrilled to hear that TurboTenant has been a blessing for your rental business. Our team works hard to ensure a user-friendly system and excellent customer service, so it's fantastic to know that it's making a positive impact on your landlord experience. Thank you again for choosing TurboTenant and for taking the time to leave your positive feedback. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Posted 1 month ago

“Super fun to use!”

Posted 2 months ago

Thank you for your 5-star review, Sergio! It's wonderful to hear that TurboTenant has made being a landlord fun for you. We're proud to offer a service that helps with managing properties efficiently and effectively. We're grateful for your support!

Posted 2 months ago

“The system is easily use convenient for our tenants and makes spanking much simpler for us to manage two states away”

Posted 2 months ago

Thank you for your positive feedback Joe! We're delighted to hear that our system has made managing your properties from a distance much more manageable and convenient for both you and your tenants.

Posted 2 months ago

“I had a very good experience! Thank you for your help and support. I hope you will receive this message because someone blocking my messages…”

Posted 3 months ago

“The information you give is great.”

Posted 3 months ago

Hi Gilbert. Thank you so much for your fantastic 5 star rating of TurboTenant! We sincerely appreciate your kind feedback and are thrilled to hear that you are enjoying our service.

Posted 2 months ago

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TurboTenant is rated 4.6 based on 756 reviews