Never use Turo! The owner of the car never replied and we couldn’t use the car at the last minute. We were stuck in Dallas with no car for a while. The Turo customer service took forever to contact. Once we did contact them, they did not cover the balance of a different rental for a reasonable rate. They could only offer me a much more expensive replacement car. I cancelled my rental and used Uber for less. And, I am still waiting on my refund from Turo days later.
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