I had high expectations for Turo, but after renting a vehicle I would never rent from them again. They do not enforcer any policies for the vehicles so the hosts’ do not take pride on their vehicles. All hosts’ have “5 Stars” but I learned that all negative reviews get deleted. The host will tell you that they will send you a refund, and once you write that in your review, it’s deleted because it’s “incentivized.” Turo does not care about their customers. I highly suggest to rent from more established rental companies. What a disappointment.
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