Turo is a real fraud it seems, they charge unreasonable fees and penalties even though there is no violation of policy. In my case the car had low air pressure and that caused delay by 35mins for which I was charged around $70 USD. After a day there was another charge of $165 that was made with a note that it was penalty for dirty car. This is after the fact that I had an agreement with host that I will be unable to clean the car and requested upfront that host should get car cleaned and I will pay $17 for car cleaning the charges mentioned by Turo. This is a fraud. I had multiple conversation with Turo support however it was all one sided and even after clarifying all the facts they are still putting the charges. I warn everyone never book car from Turo.