Horrible. Rented a car from 'Snardy' in Orlando, Genesis G80, plane landed and he didn't answer my text for a half hour. After the trip he claimed I smoked in the car, I never smoked a day in my life, any smoke was there before I had it or he planted it. Read the other reviews, this isn't the only time scams like this happened with them. When I complained about the $275 cleaning fee Turo banned me. Good riddance. Have never had an issue like this in 40 years of business travel. Another shady host tried to get me to send her a $300 'security deposit' by Zelle, completely against Turo rules. If you like high end cars, just ask a real rental company in bigger cities if they have them, they often do and will negotiate on price, without the fraud, drama, and harrassment I experienced with Turo.