Krystin
Horrible, will NEVER use again. I rented from Freddy Flores in April in Tampa, Florida and he is an insurance scammer. Horrible host, has added fraudulent photos to try and claim more damages to the door ding I reported that I found from parking lot damage hour before I was set to depart. I had already taken my photos before the ding and could have very well not even reported it but I did was was right. Now, I have had to pay $500 after purchasing Turo’s joke of minimum coverage and they are coming after my insurance for another $1700 in damages! For a less than goofball size door ding that a paint less dent repair tech could pop out. Freddy also attempted to accuse/charge me for tolls that weren’t mine, as I detailed to him based on time stamps, during the time of my car rental! These occurred before I even began my rental. Freddy disrupted the end of the trip agreement to assist with returning me to the airport and I then had to last-minute replan everything because I informed him that the vehicle received a ding in the rear driver’s side door in the hotel parking lot. Freddy first tried to get me to pay him $250 for his deductible then suddenly changed tune and went silent. This was and continues to be a horrible experience. I will post on social media and let everyone I know this is how Turo goes. Never Again.
2 years ago
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Turo has a 1.3 average rating from 473 reviews

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