Horrible awful,worst trip of my life. The was ignorant. I ended up stranded due to my turo rental, slept outside in the cold for 2 nights,was in dangerous situations and no one cared at all. I called turo over an over to get help. I even had a mechanic call them. He told them the fiat was not safe for me to drive. We still got no help. Turo customer service are foreign and act like robots with no emotion. That's exactly why they act like they do not care what is going on with your car