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Anonymous
TURO has rental car companies that use its platform to rent their cars- good idea but they are SCAMMING THE SYSTEM and seems like Turo is compliant. I rented a car for 1 day. Walked around it and saw no issues when i picked it up. Never had any collision or encounter during the time. Took pictures of all sides when dropping if off. Then a few days later got a Damage Claim for $1200- SEE TH TURO PICTURE WITH GREEN BOX there is literally no damage- maybe some feather scratches but hard to tell due to glare. i have asked repeatedly for before pictures to compare but they refuse to send. All the emails just say "put it on your insurance" to cover cost- well that makes my insurance go up plus $500 deductible. I finally (after hours of searching and calling) got a rep on the phone. He immediately agreed when he saw the photos and said he would resubmit and get this taken care of. 2 days later got a "form" email saying damage claim dept has confirmed damage- the Green box is the $1200 damage. I have seen many other posts on this so not isolated.....RENT FROM REAL CAR RENTAL COMPANY- They would NEVER pull this SCAM!!!
2 years ago
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Turo has a 1.3 average rating from 1,055 reviews