I am a host. Guest had a blow out in a different state. She decided she wanted to cancel which is fine, but turo needed to return my car to me. I called in to their support to ask where my car was. They could not get through to their roadside assistance so told me I needed to call roadside assistance. I asked how I would get through if they, working for the same company, could not get through. Guy couldn’t answer so I asked to speak to a supervisor. He said one wasn’t available and hung up on me. Call roadside assistance and wait 53 minutes. Get the poor guy on the oh one and ask him where my car is and he can’t tell me. Best he could do was tell me the car was safe. I asked what tow company or storage yard it was at, and he could not answer. I asked to speak to his management and he said they would have to call me back, but had no idea if that would happen within 24 hours. Basically my car is missing and no one at turo knows how to support me. Tbh I feel like they don’t want or help me. WORST COMPANY EVER. I rent my car for 35 a day so it is affordable. They take 25% of that sonó get 26.25 a day. They turn around and charge guests $50 plus a day depending on trip length. This is all supposedly for the assurance and insurance. Meanwhile they can’t find my car and will not cover any of the expenses.