Karen Brenner
Rented an old car (2009 Hyundai Elantra) that overheated, had over 150K miles, was poorly maintained, check engine light on. The owner barely inspected The vehicle after the previous renter returned it and two of the rear tires appear to be low but he said he didn’t have time to check it so after only driving the car a few miles (I paid for 2 days) I came out today the car was to be returned and I had a flat tire and Touro authorize the owner who took it vantage of the situation to charge me over $100 for a tire replacement -the tire was seriously worn out to begin with. They would not budge on this. They allow you to be scammed. I disputed this but to no avail. Avoid this company. Any other rental car company would have looked out for us; we even bought insurance-this company could care less. We will never use them again.
1 year ago
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