Absolutely appalled by the service from the Turo team. I tried to book a trip after my account had been verified and I had already taken 3 trips in the past month but Turo cancelled the trip with no explanation at all!! Getting in touch with a real customer service person and not a bot was a pain and when I finally did speak to someone they were not helpful at all and just kept repeating the same three sentences. My account was banned 2 hours later for absolutely no reason and no way to even appeal it! In their terms it says that if a policy has been violated, the account will be banned and the person would be notified on what the reason was - none of this was done! This is absolutely frustrating and I would urge everyone to not use Turo. Waste of time and money.