BEWARE PET OWNERS. I recently booked a "pet friendly" van through TURO. My trip was over 2000 miles and , of course, there was pet hair in the van upon return. We spent one hour removing the hair from the van even though we not asked to clean the vehicle. I received a $150 fee from turo and a threat to not let me rent a car through them because i had a pet in my car. When i pointed out that the van was listed as "pet friendly" they then claimed that there was excessive hair. My host was also surprised by the fee I was charged as she knew she allowed pets. Turo is a dishonest company, in my opinion, who looks for ways to make money off of people using their service. I am still fighting this charge but want to warn other pet owners that even if a car as listed as pet friendly, you will be charge a fee if you bring your pet- unless you have a bald pet!