This company is absolute GARBAGE. they are scammers, and that is it. Their customer service reps are in a foreign country. They don't give a darn about you . I attempted to book a trip, and used the wrong card. No biggie, I got a text saying it didn't go through and I had 4 hours to update the info. Okay. Within 1 hour I updated the card and was about to hit pay- except the price had increased nearly $200! After dealing with their garbage csr , I was told they can't change the trip fee and that it was all done automatically by the system and that I should just eat that extra $200 fee. They could not justify why it went up, they couldn't explain what that 4 hour window was supposed to do because it sure as hell didn't lock in the rate- and they are overall just a worthless company. I decided, $500 for a scion for a week was too much, went to car rental8 and got a much nicer kia for 230!!! For 1 week and a day! Way better deal!!! Deleted my turo account, and will forever warn people against them!