We just rented a vehicle to drive to one of Utah’s national parks from Las Vegas. Only hiccup with getting one was the first vehicle was canceled and we had to scramble for another setting us in a slight panic mode. We did get another vehicle. We enjoyed the trip there and back. We dropped the vehicle 5 hrs earlier than expected. No problems. Well, 5 days later we got a notice of exterior damage. It was the size of a softball on the tailgate area above the bumper. Unfortunately, we didn’t take pictures before and after to dispute this claim. I would highly advise renters to go over vehicle with owner before and after. You must take pictures as renter for your own benefits. I would take pictures of odometer reading before and after too. It seems Turo will side with owner (as in our case) . We got the minimal insurance that limits damages (luckily we did this) . Buyer beware!!! We didn’t take pictures because nothing happened to the vehicle during our rental period. Don’t give review of owner until 1-2 weeks later. My wife gave review next day with a good review only to be contacted about this bs scam. Specifically if in Las Vegas, avoid owner Judy ward (ju ju be license plate). She and her husband have 6 vehicles and they are NOT HONEST!!!!! Avoid turo in that area! We will go with traditional rental cars from now on.