The host was unresponsive; I got charged a bogus toll fee, which took me ten days to get refunded. I paid for a full day but could not pick up the car until 6 pm; I'll be sticking with car rentals less of a hassle. The check engine light came on, along with a maintenance warning. Turo said you can dispute the invoice before making payment, yet they charged me less than 30 minutes on the same day of disputing it. I don't recommend Turo