Host made an agreement with me regarding pic up and drop off. She did not honor her agreement for pic up and we ended up having to drive an hour out of our way to pic her up. We almost missed our plane. Then she charged me for the toll charges we incurred going to pic her up. I reached out to Turo and they didn’t respond and took monies out of my account even tho we were disputing the charge with a legitimate reason. This was my first time using Turo and it will be my last.
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