Rented a car for a family trip in California with my family to visit my extended family. After picking up our mini van the key fob could not operate any of the doors electronically. I had to open the doors. So we couldn’t lock or unlock the car by pressing the lock or unlock button. Contacted the host and he said battery may have died. That’s fine. Minor hiccup. We get to our destination and the key could not operate the car at all. Every time we tried to unlock it manually the car alarm would blare.A Turo dispatcher came out to try and fix it but he was useless. I had to rent another car from enterprise (which I should have done in the first place) and drove to the airport. Enterprise was amazing! The most disappointing thing is that when we got back home I get a message from the host claiming I damaged the car. All of this is a sham. Dont use it. Ever. Whatever money you think you’ll save, you may get hustled out of it in the end.