bad rules, Not organized , really a good example of a scam.
I booked it once and ever repeat it again, and I advice everyone NOT TO USE THAT APP, they deceive you and get too much money from you and form the car owner then when a problem happens they misbehave and ask you to pay for something you didn't do, and they accept very bad cars, and they get much money and lie to you saying there is insurance but they steal the money.