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Anonymous
Wish you could rate 0 stars. Terrible experience. Spent way to much time calling Turo about all these added charges. Was billed one amount and then after I had over 90.00 dollars in addition to what I should of paid. Added a chair called they then removed the chair fee which was wonderful since I didn't add a chair BUT they added a 65.00 dollar change fee. Called back again. Charged air port fee after I was not charged for that fee since the airport we picked up the car from does not charge Turo a fee. Called back again for that. Then the charged me 3 days of airport parking. Which I picked the car up when I was suppose to and shouldn't of paid 3 days of airport parking but had to pay it to leave the airport with the car. Called again about that. Will never use Turo again. The host on the other hand was fabulous!
1 year ago
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Turo has a 1.3 average rating from 1,003 reviews