I wanted to rent a nice car for one day to take my daughter to her prom. Gave them all my details - name, DOB, address, licence details - and they said sorry, we can’t authorise you to rent cars. They sent out a generic email listing generic reasons for declining me, so I contacted BVRLA to see what negative records they might have on me so that I could rectify. The BVRLA responded saying they don’t have, nor ever had, any negative records for me on their RISC database and that I should contact Turo, who they pointed out are not a member of the BVRLA. I contacted Turo again to ask if they could give me a specific reason for their decline, so that I may rectify, but they just sent out the same generic email again, stating their decision was final and any further emails would not be responded. Seeing as they won’t give me a reason, I can only imagine that my name had too many vowels in it for their liking! So I rented a BMW from Thrifty in the end for the day - no problem.