Four of my last five rentals have canceled or had problems. First couple of times I used them they were great. No the renter cancels if he sees that the rates for your week have gone up. Totally leaving me to the mercy of paying last minute rates at regular rental car company. Don’t use the only review they have are after a rental. So when the five star car owners screw you over there is no way of letting anyone know what a terrible experience they supply. No more rentals