I rented a vehicle and paid $1,000. They canceled it 2 days before my trip but I never got a text message they sent me an email. I don't read my emails every day. My money was tied up for 3 days. That's a lot of money to tie up. I never used hero before and I never ever will again. I would never recommend this I sat on the phone at the Chicago airport for 2 hours and they were not able to help me get another car. I rented from Enterprise and it was cheaper and so much easier.
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