I rent a cargo Van thru Turo, and I made a small dent on the right top section of the van by trying to enter a parking garage which the entry was lower. I took a protection plan which indicated $500 maximum out of pocket, and reported the damage to the owner when I returned the van. I paid the $500 but Turo is still trying to get more money out of me and from my car insurance- BE CAREFUL DEALING WITH THIS COMPANY!!!