I had a horiffic experience with turo. My host cancelled my trip at 11:49 PM the night before my trip. The trip was set to start at 6am. When I woke up, there were ZERO cars available. Leaving me to totally scramble for an already paid for rental car. I contacted support and they told me to uber (2 hour ride, ~$300) which I did and they promised to reimbuse me. It's been 2+ weeks and I've called customer support 4x, emailed 5x and have yet to get a response or refund. DO NOT USE.