I have rented for turo 5 times over the past 2 years and never had a problem until my most recent trip. I have health issues and therefore have a service animal. Never been an issue. After returning my rental, the host contacted me that there was some pet hair in the car. I apologized and explained that I have a service dog. The host ghosted me and then reported me to turo where turo sent me a $300 "cleaning" invoice. I tried to dispute the charge with turo and was.told I should have rented a "pet friendly" vehicle and turo does not discriminate against service animals. I have never had any issue until this most recent rental. I reported the issue to the ADA.