This company is not deserve for business. It’s very awful experience to rent a car from Turo at the first try. I have booked a car for my family trip in August, it was a 7 seats car. The night before travel the car owner has cancel my trip and return back the money with no penalty or nothing. Their excuse was a car has accident. I requested to give me a prof of that, but they never respond or reply. I called to Turo customer service for help, she said she can’t help me since the price that I paid is no longer available for other car. I asked her what should I do since my trip start tomorrow. She said looking for other company. It’s very story with a rude Costomer service and no responsible by this company. If you have a concrete or firm schedule to travel, please do not rent a car from them. I though I would save a little by use their service, but in the end my rental has increased double with last minute booking.