I used Turo a few times and kept telling everyone how great Turo is and they should use them, but after my experience with customer service and them not helping or explaining why they closed my account I will never be using Turo again or tell my friends and family to use them. Instead of trying to help me resolve the problem they just said there was nothing they could do and they are not changing their mind. They kept asking why I want to use Turo so badly and for me to just use other car rentals. Well after today and not have them help me I will be using other rentals